Our Process

Look at what people are saying about us:
~ Deborah D.
What a super job Lenny and the crew did on my kitchen.
 - All my friends are jealous and love it!   
Even the building inspector said it looks like a new house!
I want to thank you for my new kitchen. I LOVE IT!! It is perfect. I was pleased to see how you cared about your work. You and Brian always showed up when you said you would and on time! You were pleasant, professional and courteous. You asked me for my opinion for anything that needed "tweaking" while performing any work.   You did a great job coordinating the plumber and electrician to ensure most of the job was completed within a week while I was on vacation. You also connected my stove daily so we could at least use our stove rather than spend money eating out. We really appreciated that. I noticed that both you and Brian cleaned up the work areas daily. That is very important to a home owner.

Thank you for our beautiful new kitchen, we are very happy. Friends and neighbors have stopped by and cannot believe the transformation. I would highly recommend you for anyone who is thinking of getting a home renovation done. 

~ Elaine S.
We were looking into removing our bath tub/shower and have just a shower installed. After much shopping around we came across a Swanstone shower we loved. We were told that Santosuosso and Sons Construction would be ideal for installing. So a few days after the initial phone call, I met Lenny. Right from the start I had a good feeling that this was the right person for the job. He told us what needed to be done, the order things would be done and how long it should take. 

Lenny is very dedicated and has a great work ethic. Once the job was completed and I got to see the shower I was very pleased. When my wife got home she was delighted with her new shower. It was totally outstanding. I would highly recommend Lenny. Not only does he do outstanding work. He takes pride in what he does and is very personable. Should I need more remolding done, Lenny would be my first choice.

~ Herb and Dorraine C.
Southern New Hampshire's Premier Design/Build Firm   603.432.8599
Thank you for your excellent kitchen remodeling and follow up call. Every aspect from your dad's measuring, Lenny's direction and construction, and Lisa's communication throughout and after the project, was flawless. Having your company schedule the electrician, plumber, granite, and tile kept the project on time even though we had to leave for a few days for a grandchild's birth. Plus all the subcontractors you used were customer oriented and flexible to requests and ideas.

~ Hannah and Larry N.

We LOVE our new kitchen/bar! We just completed a major kitchen remodel and used Lenny for the cabinet/appliance install and plumbing. His work was done in a very timely manner and the quality of his work is outstanding. 

Lenny's experience led him to ask us questions and make small changes that make a big difference in the flow of the kitchen. We would highly recommend him!

~ Tina and Patrick G., Derry, NH

We would like to thank you for the outstanding job you did for our kitchen floor and cabinet remodel. Never having gone through such a major remodel, we had many questions that you patiently answered for us, and offered suggestions for our different options. We were impressed with the workmanship, the attention to detail in the install of the cabinets and flooring, and we were pleasantly surprised by the great customer service. 

We will definitely recommend you to anyone we know looking to remodel and look forward to working with you in the future. 

~ Bob and Christine F., Londonderry, NH
The kitchen is very pleasant to work in...that extra counter space makes a huge difference. Everyone who has seen the kitchen has been totally "wowed" by the difference! We just want to say a big thanks to Santasuosso & Sons (along with the plumbing and tile guys) for an outstanding kitchen remodel. 

Everyone was timely, professional, and courteous. Everything went smoothly from "rip-out" to finish! We want to have Lenny back sometime down the line for some additional work on our house...I won't even bother with "competing bids". 

~ Ralph & Lorraine M., Hudson, NH 
Lenny and his company constructed a large addition with a screen porch and deck onto my home. As the job progressed Lenny’s communication was outstanding! If he said he or his workers were going to be there at a certain time – they were there. If that time had to be changed I was told about it. The quality of work surpassed what I could have hoped for. I was so thrilled with my addition that I had Santosuosso & Sons come back to re-do my office. I strongly recommend using Santosuosso & Sons, I’m glad I did!
~ Mike W., Salem, NH 

Santosuosso & Sons Construction built a 26x16 family room onto my home. The work was completed in a timely manner and Lenny kept me informed every step of the way. He was on time, clean and professional at all times. 
~ Dawn F., Manchester, NH 

Santosuosso & Sons Construction was contracted to perform major repairs to my deck and basement. I cannot stress how impressed we, not to mention the town building inspectors, were by his professionalism, his management, his timeliness and his quality of workmanship. Without any hesitation I would gladly recommend him to any prospective customer.
~ Ray S., Windham, NH

Lenny Santosuosso is a true professional. He was punctual to arrive on site, completed the job on time and did not go over his quoted proposal. We were happy with the whole process from beginning to end. The project came out even better than we imagined. Lenny came up with suggestions on how he thought some small changes would give the finished result a richer look and he was right on target! We look forward to working with him again in the near future. 
~ Jim & Terrie W., Georgetown, MA 
We wanted to express our appreciation to you and your company for the fantastic job you did in remodeling our kitchen and living room. In addition to the high quality of workmanship, we were very impressed with your professionalism -- a rare find in the current sea of contractors. You worked with us on the original design, listened to our ideas and were happy to accommodate our requests for changes as the project progressed. You were prompt in returning our phone calls, even at the sales stage and answered our seemingly endless questions. As for the work itself, you provided us a beautiful living space, which we are now proud to use for entertaining our friends and family. 

Everyone who has seen the before and after cannot believe the transformation. Our remodeling project and experience with you and your company exceeded our expectations. Thank you so much for the great job. We would be happy to be one of your references and we look forward to working with you again on future projects. 

~ Jim S. and Amy H., Londonderry, NH 
Santosuosso & Sons Construction remodeled our kitchen/dining room. He did such a great job we still find ourselves saying, "Wow, is this really the same place?"

In today's world -- where competent, reputable, dependable contractors are hard to find -- Lenny stands out as a real exception. He exhibits the highest personal and professional standards and he is an absolute pleasure to work with. 

He handled every phase of our project smoothly and efficiently. During the planning stage, Lenny spent plenty of time listening to us and carefully developing a detailed, itemized plan that spelled out what, when and at what cost everything was to be done. During the project, he consistently kept to plan, 
showed up on time and did what he said he'd do, at the quoted price. This was also the case with Lenny's subcontractors, who all spoke highly of him. We were equally happy with the quality of the work Lenny and his associates performed.

Lenny and his wife Lisa also did an outstanding job keeping in touch with us by phone to address our questions and concerns and keep us posted on project related matters. The ALWAYS returned our calls and ALWAYS went to great lengths to keep us informed. 

Accordingly, I wholeheartedly recommend you hire Lenny for any building or remodeling project you might be considering. You'll be glad you did. 

~ John & Karen G., Windham, NH
Our first experience with Santosuosso & Sons was as the primary contractor for a one-story, 16' x 16' addition to our home. Lenny was very professional in his relationship with us and with those he hired as subcontractors, and he honored his commitments and price quote. He was very informative, detail-oriented and dependable. The addition he build for us is actually of higher quality construction than the rest of the house built in 1983. We would not hesitate to recommend him to others.

~ John & Penny W., Londonderry, NH 

Lenny Santosuosso, owner of Santosuosso & Sons Construction was the contractor who installed our kitchen cabinets and managed our remodeling project. He did an outstanding job of not only demolishing/rebuilding our kitchen and bath, but also overseeing all aspects of the entire remodel. He was punctual at the job site, on hand to answer any questions and resolve any concerns and he oversaw the project from start to finish. He acted as liaison between his subcontractors and my husband and I. He was also prompt in notifying us of any problems/delays as they arose and he expedited matters as quickly as humanly possible. All in all he conducted business in a professional, courteous and efficient manner. 

My husband and I are very pleased with our kitchen, bathroom, dining room and family room all of which underwent remodeling. We have referred Lenny to friends and neighbors and will continue doing so as well as securing his services for any future remodeling/construction needs." 

~ Cathy M., Windham, NH 
I would like to thank you for the fantastic job you did remodeling my master bathroom and renovating my kid’s bathroom. Your attention to detail and superior customer service is, by far, the best I have experienced. The quality of workmanship you provide is wonderful and your attention to meeting my needs and requests was a breath of fresh air, compared to other contractors and craftsmen that I have worked with in the past.  All of the individuals who worked on the projects were professional, on time, and provided great follow up. I was also very happy with the time it took for them to complete the projects. Most importantly, it was nice to have you clean up the area and vacuum before leaving each day.   Thank you for making a process which could have been very stressful, easy and seemingly carefree. I will definitely use you again for my “list” of projects and I encourage anyone else with a “list” to do the same.

~ Chris & Adriana K., Londonderry, NH
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Apple Wood Construction | Londonderry, NH | Home Remodeling, Design Build
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“We would like to extend our sincere thanks for a job well done to Lenny and every person at Apple Wood Construction who had a hand in this project. We are very pleased with the Addition and Portico and look forward to working with you again in the future. Lenny’s group was very professional and friendly.  Everything was done on time and it looks great.”

~ Bob and Lynne M, Tyngsboro, MA   
Our family decided to plan their kitchen project and we were lucky to have Santosuosso & Sons Construction as our assigned contractor.  The entire process from start to finish took a little under a month, but it was worth the wait. Lenny's crew was excellent.  Their professionalism, quality of work, and overall work ethic could not have been better.  We were truly blessed, especially after having such terrible experiences with other contractors in the past.  We highly recommend Santosuosso & Sons for your home kitchen and bathroom remodeling needs. 

PS - When we look back at our old kitchen photos, we appreciate the work Lenny's crew did that much more!
~The Patel Family, 2010
Thank you for the excellent door and roof job on our home.  I appreciated how responsive and flexible you were in scheduling the job when it was convenient for my family.  Your expert advice and honesty was very refreshing.  My wife, Debbie, praised your crew for being helpful, polite and how hard they worked.  Thanks for getting the job done right and on time.  Lenny, I was impressed at your personal follow up after the job was done to make sure every detail was attended to.  I will recommend you at any time.
~Mike V., Londonderry, NH

Just wanted to say that I am very happy with the work that was done. Everything looks clean, and I was especially impressed on how well the outside turned out with them having to deal with the aluminum siding. Great job, as always!

~Jenna P., Manchester, NH
"For about a year, I had envisioned changes in my home to enhance my quality of life, while simultaneously updating my house out of the 1990s.  When my kitchen was extensively damaged from a faulty refrigerator ice maker water line, it only made sense that my renovation goals would be expedited.  Santosuosso & Sons had exquisitely remodeled a home in my neighborhood, and upon my neighbor's recommendation, I called Lenny for an appointment to share my thoughts and ideas around a home remodel.  From the beginning, it was a great partnership.  Lenny was able to present multiple options and able to work within the framework of the goals I outlined for him.  It was truly a pleasure working with Lenny and his team.  They were accommodating, reliable, flexible, adaptive, and detail-oriented.  Even in the middle of Winter, they were able to complete the kitchen and bathroom projects on time.  And what a bonus it was to work with a team who cared about meticulously cleaning up after themselves.  I couldn't be happier in my older, but new home!  I was so happy with the quality of service and work, I had them build a new deck in the Spring. I now have a permanent source for all my future construction needs.  I wouldn't hesitate recommending Santosuosso & Sons to anyone."

~John P, Windham, NH
"Just wanted to thank you for your help with the front door. I did exactly what you suggested and caulked the bottom and sides of the large window and it worked perfectly. The winds from tropical storm Irene is exactly what I feared but thanks to you, not a drop of water could be found. Thanks again for your great advice. You sir, are a true professional. Hope you and your family stayed safe during the storm."

~Ed P., Salem, NH
I am happy to recommend Applewood Construction for a kitchen renovation.  Working with the Santosuosso family turned out to be the most pleasant part of our whole kitchen project.  Lenny and Lisa encouraged two-way communication and answered our questions beforehand.  Lenny, his father, and their crew have put in many kitchens and made sure that there were no "surprises."  The installation appeared to be effortless because of Lenny's good planning and experience.  The result was a beautiful kitchen.
~Kathleen O., Hollis, NH
We are very satisfied with work of all members of your Team. All of your contractors were very competent, professional craftsmen with warm and customer-friendly personalities. As a result, we are extremely pleased about how the kitchen upgrade turned out. We would be happy to provide any references if requested and will keep you in mind if we have a need for your services in the future.
~John & Joyce V., Londonderry, NH  
                                                             "It is with great pleasure that we offer this testimonial for Apple Wood Construction.  We have just concluded a major   kitchen/dining room construction project and could not be happier.  This project included tearing down walls, removing tile floors installing extensive new lighting and plumbing.  Lenny and Scott were on top of this project the entire time.  They answered our many questions patiently and thoroughly.  Lisa, the office manager, was available by phone and email to provide followup.  

We particularly appreciated how they gave us a time schedule and follwed it faithfully to completion.  The sub contractors were scheduled in a timely manner, and all commented on the great work of Lenny and Scott.  They also made note of how Apple Wood demanded excellence in each phase of a project.  The results reflect this work ethic.  We have a beautiful new kitchen that is the envy of all who see it.  We would recommend Apple Wood unequivocally and would invite anyone to call or visit us with respect to our Dream Kitchen.

~ Ed & Melanie G, Londonderry, NH

"I wanted to write a thank you note and send you some pictures of the completed kitchen with the counter tops. I appreciate the time and attention to detail that you and Scott put into my project, the end result is magnificent.  It is clear that you and your group have done these projects before as your craftsmanship is exceptional but it is also clear that you take each project as a new challenge.  Your number will be one that I keep on file for future projects and to recommend to friends and family. Once again, thank you for the great job you did.  All the best,"

~Gary B., Windham, NH 
Good morning Lenny (aka "The Master") & Lisa,

Just wanted to share how Liz and I truly appreciate your companies, Apple Wood Construction & Apple Wood Kitchen & Bath, as our contractors to repair/refit/renovate our master bathroom. From our first meeting, we knew we had a winner. The Contract, timeliness, attention to detail, workmanship, and cleanliness are all indicative of your many outstanding qualities. Lenny & Lisa, you both displayed the personal qualities of professionalism, diligence, honesty, integrity and responsibility that are expected of a business contractor. Your strong goal orientation to compete our bathroom combined with your genuine caring attitude are all qualities that are bonuses.  

We sincerely appreciate all your efforts and are confident in your abilities. We highly recommend you to our friends, family and colleagues to carry out any contracting job. 

Most appreciated,

Joe & Liz S​. ​
Derry, NH